FAQs

QUESTIONS BEFORE YOU PLACE YOUR ORDER

How much does shipping cost?

International shipping is charged at a flat rate of $28 per order, regardless of destination or total items purchased. This flat rate helps keep our shipping fees simple, transparent, and easy to understand for customers worldwide.

We ship internationally using Kurasi and EMS International, both known for reliable delivery and global coverage. Once your order is shipped, you will receive a tracking number to monitor your package throughout its journey.

Please note that customs duties, import taxes, or local fees may apply depending on your country’s regulations, and these charges are the responsibility of the customer.

If you would like faster express shipping options, feel free to contact us directly on Instagram at @_buckhat for assistance.

How long will it take to ship my order?

Orders are typically processed within 1–2 business days.

Estimated delivery times:

  • Worldwide (Kurasi / EMS International): 10–15 business days

If you would like faster express shipping, please contact us directly via Instagram at @_buckhat for special arrangements.

My tracking number isn't working

Tracking numbers may take 1–3 business days to update in the courier system.
If your tracking number still does not update after several days, please contact the courier or reach out to us and we’ll be happy to assist.

What types of payment do you accept?

We accept the following payment methods:

  • Visa

  • Mastercard

  • PayPal

Is express shipping available?

Yes, if you would like faster express shipping, please contact us directly via Instagram at @_buckhat for special arrangements.

RETURN AN ORDER

How can I return package?

All sales final - no returns.

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